Reference

What Governs Your Account on dan55

Your use of dan55 is governed by these terms, and they apply in full wherever access is permitted under local law. Accounts created through JazzCash, Easypaisa, or Raast are subject to the same policy framework — how your data is held, how disputes are…

Pakistan-eligible regionsJazzCash, Easypaisa, Raast coveredAccount data protectedContact available
dan55 What Governs Your Account on dan55
DATA AND ACCOUNT SECURITY

How We Handle Your Information

Data We Collect

We collect the details you provide at registration and the transaction records generated when you use JazzCash, Easypaisa, or Raast. We do not collect data beyond what is needed to run your account and meet legal obligations.

Cookie Policy

Cookies on dan55 are used for session management and to keep your account login active across pages. You can adjust cookie preferences in your browser settings; restricting certain cookies may affect how the platform loads on mobile.

Data Retention

Account records are kept while your account is active and for a defined period after closure, in line with applicable financial-record rules. You can request deletion of non-essential data by contacting support through the in-app channel.

Who to Contact

For a copy of your data, a deletion request, or a question about how a specific record is used, raise a formal request through the email channel. We respond to data requests within the period required by applicable rules.

CONTACT AND QUERIES

Reach Us About Policy Questions

Team online

In-App Support

Open the support tab in your account dashboard and raise a ticket. This is the fastest path for questions about account holds, payment records, or data requests tied to JazzCash or Easypaisa transactions.

Email Channel

Write to us for formal policy queries, data-access requests, or dispute notices. Email responses cover written records of what was agreed, which is useful for account-closure or data-deletion requests.

Account Help Centre

The Help Centre covers common questions about terms, account verification, wallet linking, and what to do if a Raast or Easypaisa deposit is not reflected in your balance within the expected window.

Legal Questions You May Have

Access depends on local law and your eligible region within Pakistan. Review the terms applicable to your location before creating an account, as availability is not uniform across all areas.

We hold your registration details, login records, and transaction history — including deposits and withdrawals made via JazzCash, Easypaisa, and Raast. You can request a full summary through the email support channel.

Raise a formal deletion request through the email channel. Non-essential data can be removed on request; financial transaction records linked to JazzCash or Easypaisa may be retained to meet applicable legal obligations.

Contact support through the in-app ticket system first. Provide the transaction reference from your JazzCash, Easypaisa, or Raast app and the date of the transfer, so we can match it to the account record quickly.

Terms are updated when operational or regulatory requirements change. We notify you through your registered account contact before any material change takes effect, giving you time to review before continuing to use the platform.

Transaction records are retained for the period required by applicable financial-record rules. After account closure, non-essential data is removed once the mandatory retention window has passed.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.